We plant a tree for every product you rent or purchase – Free shipping within the EU on orders over 125EUR. Always free shipping with a subscription.
14 days rental period when renting without a subscription.
To rent at a fixed lower price each month, you can purchase one of our subscriptions. After signing up for the subscription, a membership account is created for you within 24 hours (we will send you an email when your account is ready), and a number of Credits are added to your account according to your choice of subscription. With your login, you have access to your membership page, where you can track your orders, see your subscription info, and edit your contact information.
You can use your Credits to rent anything you wish from all rental categories. When you are ready, proceed to checkout. It is important that you choose “pay with Credits” when checking out.
It usually takes 4-5 business days for your order to arrive. Most items are delivered to your home in our reusable garment/accessories bags. Smaller items are shipped in eco-friendly mailers or envelopes.
You can keep the items for as long as you like. When you decide that it is time, you can send back one or more items. When we receive the items, we will add back the Credits to your account so you can rent something new. Use the Fair Fashionista garment- or accessories bag to return the items. Tuck in the handles and zip the bag.
You received a prepaid return label with your order. It is located in one of the inside pockets. Slip the prepaid return label in the outside plastic pocket.
You might need to fold the label so all information on the label is fully visible.
When you want to return items, you hand in the garment bag. We will provide you with a list of drop-off places near you. When we have received the items you wish to swap, we add back the Credits to your account and you are ready to rent again. We will send you a notification via email. You can also send us an email with a list of the items you are returning, and we will add the Credits to your account immediately. Happy renting:)